The coronavirus pandemic has brought a lot of changes for everyone in the past year and the change in people’s working environment is surely near the top of the list. Meetings on Zoom have replaced meetings in the office. Lawyers accustomed to in-person sessions with clients have had to learn a whole new set of rules for how to conduct a meeting. Internet … [Read more...]
Why Live Chat for Lawyers Makes Sense
The world of customer service is changing. People are more likely to find about your law firm online—especially if your SEO strategy is working the way it should. That means they’re more likely to want their questions answered while online. A FAQ page is a great idea, but you can’t anticipate every question about every possible situation. That’s why live chat for lawyers has … [Read more...]
